Team Members are expected to work holidays and weekends.

The casino is a twenty-four hour business that never closes.

Directors have an open door policy to meet with Team Members.

Responsible for the training and development of Team Members for succession planning.

Prepare and present operational reports to Senior Management and the Casino Board.

Meet with guests to resolve guest concerns.

Protect the confidentiality of any and all Casino business information.

Promote an environment that appreciates diversity and treats all people with respect, prohibiting discrimination and harassment of any kind.

Ensure compliance with casino wide and Human Resources policies and procedures.

Authority to hire and fire Team Members.

Responsible for preparing evaluations and issuing disciplinary actions when required.

Responsible for the staffing, training and scheduling of Slot Operations Team Members.

Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

Act as a role model for all Team Members by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

Review maintenance records and exception reports daily and investigates unusual activity.

Review statistical reports for accuracy.

Responsible for policies and procedures to ensure the integrity of Slots by working in liaison with surveillance and compliance.

Knowledge of gaming compact, policies and procedures.

Work with Marketing in developing slot promotions and incentives for guest play.

Keeping up with slot mix of machines that are new, state of the art and player preferred.

Responsible for keeping up with gaming industry innovations and technology.

Responsible for working with slot manufactures for the purchase of new machines.

Oversees the establishment of objectives, strategies, plans, policies and programs for Slots as they affect personnel in workforce planning, employee selections and placement, training, development and utilization.

Oversees compliance with established standards in budgetary guidelines with appraised cost effectiveness.

Develop annual department budgets, capital expenditures and analysis of staffing needs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The incumbent is responsible for the Casino’s assets within the Slot Department operations and for all Slot machine operations, Slot personnel management, procedural integrity and administration.

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